--- title: Why Every MSP Should Offer Microsoft 365 Backup (And How to Do It Right) description: Learn why MSPs should offer Microsoft 365 backup and follow best practices to protect against data loss, ransomware, insider threats, and compliance risks. image: https://www.infinieast.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20sleek%2c%20modern%20office%20workspace%20with%20a%20large%20computer%20monitor%20displaying%20a%20vibrant%20dashboard%20filled%20with%20data%20analytics%20related%20to.jpeg --- [Skip to content](https://www.infinieast.com/blog/why365backup#main-content) [![Screenshot 2024-12-30 at 10.35.53](https://www.infinieast.com/hs-fs/hubfs/Screenshot%202024-12-30%20at%2010.35.53.png?width=2132&height=470&name=Screenshot%202024-12-30%20at%2010.35.53.png "Screenshot 2024-12-30 at 10.35.53")](https://infinieast.com) [![Screenshot 2024-12-30 at 10.35.53](https://www.infinieast.com/hs-fs/hubfs/Screenshot%202024-12-30%20at%2010.35.53.png?width=2132&height=470&name=Screenshot%202024-12-30%20at%2010.35.53.png "Screenshot 2024-12-30 at 10.35.53")](https://infinieast.com) - [About us](https://www.infinieast.com/about) - [Blog](https://www.infinieast.com/blog) - [Contact](https://www.infinieast.com/contact) - Industries - [Charity / Non Profit](https://www.infinieast.com/nonprofit) - [Education](https://www.infinieast.com/education) - [Finance](https://www.infinieast.com/finance) - [Legal](https://www.infinieast.com/legal) - [Small to medium businesses](https://www.infinieast.com/smb) - [Services](https://www.infinieast.com/services) - [Ai Agents & Copilot](https://www.infinieast.com/services#AI) - [Audit](https://www.infinieast.com/services#audit) - [Backup](https://www.infinieast.com/services#backup) - [Consulting](https://www.infinieast.com/consulting) - [Helpdesk](https://www.infinieast.com/services#helpdesk) - [ISO 27001](https://www.infinieast.com/services#iso) - [Project Management](https://www.infinieast.com/services#project) - [Recruitment Support](https://www.infinieast.com/services#recruitment) - [Technical Support](https://www.infinieast.com/services#technical) - [Training](https://www.infinieast.com/services#training) - [XDR](https://www.infinieast.com/services#xdr) - [FAQ](https://www.infinieast.com/services#faq) [Contact Us](https://www.infinieast.com/contact) This is a search field with an autosuggest feature attached. - There are no suggestions because the search field is empty. March 4 2025 # Why Every MSP Should Offer Microsoft 365 Backup (And How to Do It Right) [Infini East](https://www.infinieast.com/blog/author/infini-east) ![Blog Details](https://www.infinieast.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20sleek%2c%20modern%20office%20workspace%20with%20a%20large%20computer%20monitor%20displaying%20a%20vibrant%20dashboard%20filled%20with%20data%20analytics%20related%20to.jpeg) # **Why Every MSP Should Offer Microsoft 365 Backup** ### **(And How to Do It Right)** **Welcome, tech professionals.** Many MSPs assume that Microsoft 365’s built-in redundancy protects their clients’ data from loss. However, Microsoft operates on a **shared responsibility model**—meaning **data backup is still the client’s responsibility**. If you’re not offering Microsoft 365 backup solutions, you’re leaving your clients vulnerable to data loss from accidental deletions, ransomware, insider threats, and compliance risks. ### **Why Microsoft 365 Backup Matters** 1. **Retention Policies Are Not Backups** – Microsoft 365 provides versioning and retention policies, but they **aren’t true backups**. If a user deletes data beyond the retention period, it’s gone. 2. **Ransomware Protection** – Encrypted files sync across SharePoint and OneDrive, making ransomware recovery difficult without a **separate** backup. 3. **Insider Threats & Accidental Deletion** – Employees sometimes delete files intentionally or by mistake. Without a proper backup, these may be **permanently lost**. 4. **Compliance & Legal Requirements** – Many industries require **long-term data retention**. Microsoft 365 alone doesn’t guarantee compliance. ### **Best Practices for MSPs Offering Microsoft 365 Backup** 🔹 **Choose the Right Backup Solution** – Solutions like **Veeam, Acronis, Datto, and AvePoint** provide reliable Microsoft 365 backups. Ensure the tool covers **Exchange, SharePoint, OneDrive, and Teams**. 🔹 **Follow the 3-2-1 Backup Rule** – Three copies of data, on two different storage types, with one offsite backup. Cloud-to-cloud backups are ideal. 🔹 **Automate & Monitor Backups** – Ensure **daily automated backups** and set up alerts for failed backups. 🔹 **Test Restores Regularly** – A backup is useless if you can’t restore it. Perform **periodic test restores** to verify data integrity. 🔹 **Educate Clients on Backup Value** – Many SMBs don’t realize **Microsoft 365 doesn’t include full backups**. Offer backup as a managed service to **generate MRR (monthly recurring revenue)**. ### **Final Thoughts** MSPs need to **proactively** protect their clients' Microsoft 365 data. By offering backup solutions, you safeguard businesses against data loss while adding value to your services. **Are your clients fully covered?** 💬 **Let’s discuss! What backup solutions do you use for Microsoft 365?**   ## Blog comments ## Recent Post [![](https://www.infinieast.com/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20modern%20office%20environment%20with%20a%20sleek%20minimalist%20design%20In%20the%20foreground%20a%20diverse%20group%20of%20professionalsthree%20men%20and%20two%20womenare%20engaged%20in%20a%20collaborative%20discussion%20around%20a%20large%20conference%20table%20adorned%20with%20digital%20devic-1.jpeg)](https://www.infinieast.com/blog/meet-your-new-digital-teammate-copilot-agents) Jun 3, 2025 2:22:37 PM [Meet Your New Digital Teammate - Copilot Agents](https://www.infinieast.com/blog/meet-your-new-digital-teammate-copilot-agents) [Infini East](https://www.infinieast.com/blog/author/infini-east) [Read More](https://www.infinieast.com/blog/meet-your-new-digital-teammate-copilot-agents) [![](https://www.infinieast.com/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20modern%20office%20environment%20showcasing%20a%20sleek%20workspace%20with%20a%20large%20bright%20window%20allowing%20natural%20light%20to%20flood%20in%20A%20sophisticated%20desktop%20computer%20sits%20on%20a%20minimalist%20desk%20displaying%20a%20vibrant%20digital%20interface%20that%20promotes%20p.jpeg)](https://www.infinieast.com/blog/say-goodbye-to-passwords) Jun 1, 2025 6:18:27 PM [Say goodbye to passwords](https://www.infinieast.com/blog/say-goodbye-to-passwords) [Infini East](https://www.infinieast.com/blog/author/infini-east) [Read More](https://www.infinieast.com/blog/say-goodbye-to-passwords) [![](https://www.infinieast.com/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20sleek%20modern%20office%20environment%20with%20a%20vibrant%20digital%20display%20showcasing%20a%20flowchart%20titled%20Your%20ThreeStage%20Guide%20to%20Copilot%20for%20Microsoft%20365%20The%20flowchart%20is%20divided%20into%20three%20distinct%20stages%20Prepare%20for%20Copilot%20Proof%20of%20Value-1.jpeg)](https://www.infinieast.com/blog/copilotplan) May 11, 2025 7:04:37 PM [Microsoft 365 Copilot](https://www.infinieast.com/blog/copilotplan) [Infini East](https://www.infinieast.com/blog/author/infini-east) [Read More](https://www.infinieast.com/blog/copilotplan) [![LinkedIn](https://www.infinieast.com/hs-fs/hubfs/LinkedIn_icon.svg.png?width=42&height=42&name=LinkedIn_icon.svg.png)](https://www.linkedin.com/company/infinieast/) [![tiktok](https://www.infinieast.com/hs-fs/hubfs/tiktok.png?width=42&height=42&name=tiktok.png)](https://www.tiktok.com/@infinieast) [![Logo_of_YouTube](https://www.infinieast.com/hs-fs/hubfs/Logo_of_YouTube_(2015-2017).svg.png?width=100&height=42&name=Logo_of_YouTube_(2015-2017).svg.png)](https://www.youtube.com/@InfiniEast) [![image-png-1](https://www.infinieast.com/hs-fs/hubfs/image-png-1.png?width=40&height=40&name=image-png-1.png)](https://x.com/infinieast) ###### 2024 All rights reserved  ###### Copyright Infini East ltd, Lytchett House, Unit 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA ###### Tel: 020 4572 5373 - 023 9433 0338 ###### Company house number: 16150922 ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Infini East", "url" : "https://www.infinieast.com/blog/author/infini-east" }, "dateModified" : "2025-03-04T12:13:39.787Z", "datePublished" : "2025-03-04T09:22:39.000Z", "headline" : "Why Every MSP Should Offer Microsoft 365 Backup (And How to Do It Right)", "image" : [ "https://www.infinieast.com/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20sleek%2c%20modern%20office%20workspace%20with%20a%20large%20computer%20monitor%20displaying%20a%20vibrant%20dashboard%20filled%20with%20data%20analytics%20related%20to.jpeg" ], "mainEntityOfPage" : { "@id" : "https://www.infinieast.com/blog/why365backup", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.infinieast.com/hubfs/Logo%20-%20close%20edge%20v1.png" }, "name" : "Infini East" } } ```